亚马逊-必看美国站点各个类目产品的退货方针解析(上）

作为一个卖家，总有买家由于各种原因要求退款，而亚马逊又是一个注重买家购买体会的渠道，那么处理好退款问题就很重要了。

知己知彼，百战不殆。做任何事情之前都要了解它的游戏规矩，相同，要想处理好退款问题，咱们必需要清楚亚马逊的退款方针，在满意买家退货要求的一起，海枯石烂亚马逊的规矩保护自己的利益。

下面福克斯德小编来为您解析亚马逊美国站点的退货方针。

Amazon.com Return Policy

Amazon.com and most sellers on Amazon.com offer returns for items within 30 days of receipt of shipment. Most items sold on Amazon.com follow our general returns policies, but some products have different policies or requirements associated with them.

亚马逊退货方针

亚马逊及在亚马逊上的卖家为买家供给一个收到货品30天以内的退货服务，大多数在亚马逊出售的产品遵从亚马逊的通用退货方针，但仍有一些产品具有不同的退货方针和要求。

这儿就现已阐明晰亚马逊上大部分产品供给货品抵达后30天内的退货服务，但少量产品的退货方针有稍稍不同，下面小编将从两个方面阐明，小伙伴时要留意了！1.货值：货值较大的产品退货时有几个留意事项是有必要恪守的，如下：

Seller Return Policy

When you order from a third party seller, your return will be sent to back to the seller instead of Amazon.com. While most sellers offer a returns policy equivalent to Amazon.coms, some seller returns policies may vary. You can view each sellers return policy in the Online Returns Center.Shipping and handling charges for returning items shipped by a seller are borne by the buyer.

If the order is valued at $100 or more, insure the shipment for the value of the merchandise and ship your return with a signature shipping service. Items valued at over $75 must be returned to the seller with a trackable shipping service. For items below $75, we suggest delivery confirmation service. If a package doesnt arrive and you dont use a trackable method to return or if you refuse the shipment as a method of return, we may not be able to cover you under the A-to-Z Guarantee.

卖方退货条款

当您在内给予退款.

Baby Items

Baby items (excluding clothing sizes 0-24 months) can be returned within 90 days of receipt of shipment. Note: Breast pumps must be returned unused in their original condition with the factory seal and packaging intact.

Baby products fulfilled by Amazon qualify for free return shipping. The product is eligible for free return shipping if the item detail page includes Free Returns messaging. If your return is not a result of an Amazon error, we will not refund the original shipping fees.

婴儿用品

婴儿用品（除了0-24个月的衣物）可在买家签收后90天之内退货。留意：吸奶器退货必需要在工厂封口完好以及包装完好的原始未使用过的状况下退货（用过了谁还要啊）

亚马逊配送的婴儿产品实行婴儿产品契合免运费退货，假如该产品的概况页面写有免运费退货的信息，则能够享获免运费退货，假如不是由于亚马逊的过错而导致的退货，咱们将不交还敬慕的运费。

CellPhones with Service

For return policies for Amazon Wireless 2-year contacts or ATT Next plans,see About Our Return Policy

手机服务

关于亚马逊无线的2年合约以及参加ATT运营商的下一个方案的退货方针，详见（咱们的退货退款）。

Collectibles (sports entertainment)

Collectible items with a value of $75 or more should be returned using a trackable method. Items with a value more than $500, must also be insured.

All product packaging (boxes, manuals, warranty cards, etc.) and certificates of authenticity, grading, and appraisal must be returned with the item.

Any items returned without original documentation will be rejected.

Before shipping a return, photograph the item for your records.

保藏品和艺术品

关于价值超越75美元的保藏品和艺术品，应经过可追寻的物流方法退回，假如超越500美元，有必要给产品投保。

一切的产品包装物（箱子，手册，保修卡等等）和判定以及评级和评价证书有必要同时退回。

未随附有证明文件的退货将不被承受。

在产品退货之前，要先进行摄影存档。

Collectible Coins

You must contact the third-party seller within 14 days of receipt to request return information.Your return must then be postmarked within 30 days of the date you received theitem.

Items with a value of$75 ormore should be returned using a trackable method.

Before shipping a return,photograph the item for your records.

Graded Coins and Original Government Packaged Coins must be returned in their original packaging,along with any supporting documentation.

Returns without the original packaging and documentation will be rejected.

Collectible Coins that have been damaged or otherwise altered after delivery will not be accepted for return.

保藏钱币

买家有必要在收到货品14天以内来与日以包裹邮戳为准）。

价值等于或超越75美元的产品有必要以可查到追寻号的快递服务退回。

在您退货之前，请进行摄影存档。

已评级的或许原版政府发行的成套高见有必要和任何相关证明件以原状退回。

未以原包装或许未随附有证明文件的退货将不被承受。

留念钱币在投递后呈现损坏以及被改动状况的将不被承受退货。

今日福克斯德小编就给我们介绍到这儿了，剩余的一些类目产品的退货方针，明日再给我们共享。如有任何问题可在下方留言！

来历：亚马逊卖家沟通论坛