AllValue Privacy Statement
【Important reminder】
We are fully aware of the importance of personal information to you and your customers, and your trust is very important to us. We will provide adequate protection for the security of your personal information in accordance with laws and regulations. In view of this, Qima Investment Ltd. and its affiliated companies (referred as "AllValue" or "we") hereby formulate this "Privacy Statement" (referred as "this Statement/this Privacy Statement") to help you fully understand.
This statement applies to AllValue products. It should be noted that this statement does not apply to the services provided by other third parties through web pages or clients, or mini apps or official accounts. For example, when you use third-party applications (such as the AllValue plug-in market) or services through AllValue, or when third-party services and products rely on AllValue products to provide services to you, the information you provide to the third party does not apply to this statement.
Before using AllValue products or services, you shall read and understand this statement carefully, especially the terms marked in bold/bold underline. You should read it carefully and confirm that you fully understand and agree before starting to use it.
If you have any question, comment or suggestion about this statement, you can contact us.
This Privacy Statement will help you understand the following:
1. How we collect and use your personal information;
2. How we use Cookies and similar technologies;
3. How we share, transfer and publicly disclose your personal information;
4. How we protect your personal information;
5. How do you exercise your personal information rights;
6. How we handle children’s personal information;
7. How your personal information is transferred globally;
8. How to update this statement;
9. How to contact us.
Part 1 Definition
1. [Party] means that Qima Investment Ltd. is a company established under the laws of Hong Kong, China, and the company is located at Room 2708, 27th Floor, Central Centre, 99 Queen's Road Central.
2. [Affiliates] Affiliates refer to affiliates of Qima Investment Ltd. For details, visit the following link https://www.chinayouzan.com/notice?type=0 .
3. [AllValue] AllValue refers to a website building tool developed by Qima Investment Ltd., which helps merchants sell goods to the world through a simple website operation and website building experience.
4. [Personal Information] Personal information refers to various information recorded in electronic or other ways that can identify the identity of a specific person or reflect the activities of a specific person independently or in combination with other information.
5. [Sensitive Personal Information] Sensitive Personal Information refers to ID number, mobile phone number, personal biometric information, bank account number, property information, locating information, transaction information, and personal information of children under the age of 14 (inclusive).
6. [Deletion of personal information] Deletion of personal information refers to the act of removing personal information from the system involved in the realization of daily business functions, so that it remains in a state that cannot be retrieved or accessed.
Part 2 Privacy Statement
Ⅰ. How we collect and use your personal information
If you are a merchant, your customers need to understand how you, as a data controller, process and collect their personal information. When you use AllValue, you need the consent of the customer to authorize AllValue and other third parties to use and access customers’ personal information. In addition, if you are collecting any sensitive personal information from your customers (including information related to medical or health condition, racial or ethnic, political opinions, religious or philosophical beliefs, trade union membership or sexual orientation), It means that you have known and obtained the clear consent of customers, and only on this basis can you authorize AllValue and other third parties to use and access these sensitive personal information.
When you use AllValue, your personal information that we need/may need to collect and use includes the following:
In order to provide you with the basic functions of AllValue, you must authorize us to collect and use the necessary information. If you refuse to provide the corresponding information, you will not be able to use AllValue normally;
In order to provide you with additional functions of AllValue, you may choose to authorize us to collect and use the information. If you refuse to provide it, you will not be able to use the relevant additional functions normally or achieve the functional effects we intend to achieve, but it will not affect your normal use of AllValue's basic functions.
1.The personal information you directly provide to us and we collect
We will collect and use your personal information for the following purposes described in this statement:
(1)Help you become our user
①Basic services
a.Merchant Registration｜Store Creation
When you register as an AllValue user and create a store, you need to provide your email, password, store name, store domain name, name, phone number, country, industry, business, and business scale to create an AllValue store. If you only use the browsing service, you do not need to register as our user and provide the above information.
b.User registration
When you register as an end user of an AllValue merchant, you need to provide your email address, name, and password to create your account. If you only use the browsing service, you do not need to create an end user of AllValue or AllValue merchants and provide the above information.
It should be noted that if you are an end user of a merchant, we only process your data on behalf of the merchant as a data processor, and it is up to the merchant to decide how to store your data in our system.
c.Place an order
When you place an order for goods, you need to provide your email address, consignee name, and delivery address; the act of submitting an order means that you agree to authorize the merchant to use your receipt information so that the merchant can deliver the goods accurately .
②Additional services
a. Add customers
If you are a merchant, when you add a customer and fill the information, you shall have notified the customer and obtained their authorization and consent. Please obtain consent again if you need to send marketing email.
b. Special benefits
If you choose to provide your real name, gender, date of birth, residence, nickname, avatar, ID number, WeChat ID, and personal information that is not required for registration by the merchant, we can provide you with personalized service. Among them, in order to ensure the differentiation degrees, your nickname and avatar will be displayed publicly.
c. Account information display
If you already have an AllValue account, we may display your above personal information on the AllValue merchant side, as well as the operations you perform on AllValue or in products and services associated with your AllValue account, including centrally displaying your personal data, preferential rights,trading orders through the personal center. We will respect the choice you make on the AllValue personal center account.
(2)Provide you with product or service information display
During your use of our services, in order to identify the abnormal status of your account, we may automatically collect your usage and store it as web log, including:
①Device information: We will receive and record your device information (including MAC address, device model, operating system version, device settings, unique device identifiers,device environment, mobile application list software and hardware feature information), device location related information (including your authorized GPS location and WLAN access point and base station sensor information).
②Service log information: When you use AllValue, we will automatically collect your detailed usage information and save it as a service log, including browsing, clicking to view, search, favorite, add to shopping cart, transaction, follow and share Information, published information, as well as IP address, browser type, telecom operator, language, date and time of access.
In order to know the suitability of the product, we will receive and record your device-related information (including MAC address, device model, operating system version, device settings, unique device identifier, device environment, mobile application list software and hardware feature information).
In order to provide you with information display, search and push services that are more convenient and more in line with your personalized needs, we will automatically collect your usage information and save it as a service log, including browsing, clicking to view, searching for inquiries, favorites, adding to Shopping cart, transaction, after-sale, follow and share information, publish information, as well as IP address, browser type, telecom operator, language used, visit date and time, extract your preference features, and generate indirect crowd portraits based on feature tags, For display, push information and possible commercial advertisements. You can turn off the personalized recommendation switch, after which we will no longer provide you with the aforementioned personalized services.
⑶. Provide you with additional purchase function
In the process of browsing the merchant store or AllValue website/client, you can choose to add the goods and/or services you are interested in to the shopping cart. During your use of the above functions, we will collect service log information including the records of your adding to the shopping cart to achieve the above functions and other purposes that we expressly notify.
⑷. Help you complete order placement and order management
When you order a specific commodity and/or service in a merchant store or AllValue website/client, we will generate an order for you to purchase the commodity and/or service through the system. In the process of placing an order, you need to provide at least the name of the consignee, the address of the consignee, the contact number of the consignee, and the e-mail address of the consignee. At the same time, the order will contain the information of the goods and/or services you purchased, and the specific order number. , order creation time, and the amount you should pay. We collect this information to help you successfully complete the transaction, ensure the security of your transaction, query order information, provide customer service and after-sales service, and other purposes that we clearly inform.
You can order goods and/or services for others, and you need to provide the aforementioned personal information of the actual orderer. If it involves children's personal information, you need to obtain the consent of the corresponding child's guardian before providing it.
In order to facilitate you to understand and query the order information and manage the order information, we will collect the order information generated during your use of our services to show you and facilitate your order management.
You can additionally fill in/select more additional information including other contact numbers and delivery time to ensure accurate delivery of goods or services.
⑸. Help you complete the payment
In order to complete the order payment, you need to choose a payment method. You need to choose a third-party payment company or financial institution to provide you with payment services. We will share your order payment-related information, order security-related equipment information and other information with the third-party payment company. Necessary information required by anti-money laundering laws; if you choose a financial institution for payment, we will also share your necessary information for bank card payment including bank card number and expiration date with the corresponding financial institution you choose.
In order to know and confirm your payment progress and status in a timely manner, and provide you with after-sales and dispute resolution services, you agree that we may collect information related to the payment progress from the transaction partner, payment company or other financial institution you choose.
⑹. Complete the delivery of goods or services to you
In order to ensure the smooth, safe and accurate delivery of the goods and/or services you purchased, we will disclose the order-related delivery information to the supply chain companies that provide logistics information systems and technical services for AllValue and AllValue merchants, and they will synchronize the relevant distribution information with the logistics distribution entity. You know and agree that the corresponding logistics distribution entity will inevitably know and use your distribution information for the purpose of delivery.
In order to know and confirm the delivery progress and status in a timely manner, and provide you with after-sales and dispute resolution services, you agree that we may collect information on delivery progress from logistics-related service entities.
⑺. Provide you with security
In order to improve the security of your use of the services provided by us and our affiliates and partners, protect the personal and property safety of you or other users or the public, and better prevent phishing websites, fraud, network vulnerabilities, computer viruses, and network attacks , network intrusion and other security risks, more accurately identify violations of laws and regulations or AllValue related agreement rules, we embed the application security SDK developed by a third party in the application to collect your device information, service log information, and may use or integrate Your membership information, transaction information, device information, service log information, and information that our affiliates and partners have obtained your authorization or shared in accordance with the law, to comprehensively judge your account and transaction risks, perform identity verification, detect and prevent security incidents, And take necessary recording, auditing, analysis and disposal measures in accordance with the law.
⑻. App Self-Launch and Associated Launch Instructions
In order to ensure that the application is closed or background running state can receive the client push message, the application must use (self-start) ability, there will be a certain frequency through the system to send a broadcast to wake up the application self-start or associated startup behavior, is necessary for the realization of the function and service.
2.You may choose to authorize the provision of personal information
In order to provide you with more convenient, high-quality and personalized products and/or services and improve your experience, we may collect and use your personal information in the following additional services. If you do not provide this information, it will not affect your use of AllValue's basic services such as browsing, searching, and purchasing, but you may not be able to obtain the user experience that these additional services bring to you. These additional services include:
⑴ Additional services based on camera/camera: You can use this function to scan the code for login and shopping after enabling the camera/camera permission. Please know that even if you have agreed to enable the camera permission, we will only obtain photo information through the camera when you actively click the camera icon in the client or record a video.
⑵ Additional services for photo/video access and uploading based on albums (picture library/video library): You can use this function to upload your photos/pictures/videos after enabling the album permission to realize functions such as changing avatars, adding products, etc. .
⑶ Additional services based on phone status: In order to protect your account and use security, you need to authorize us to read the machine identification code.
⑷ Additional services based on the mounted file system: In order to provide the service of saving files (including pictures), you need to authorize us to read and write to the device storage.
⑸ Additional services based on the installed application list: After you enable the permission, we can collect your installed application list to push the latest news and avoid repeated downloads.
⑹ Additional services based on reading system logs: After you enable the permission, we can collect error logs generated by online crash issues to troubleshoot errors. The reported log information has been encrypted and does not involve your personal information.
⑺ Additional services based on reading and writing system settings: After you enable the permission, we can record your system configuration information, and locate the problem through assistance to troubleshoot the problem.
You understand and agree that the additional services of items 1 to 4 may require you to enable access to your camera (camera), photo album (picture library) and/or phone status in your device in order to realize the information related to these permissions. collection and use. If you are an iOS user, you can decide to enable or disable these permissions in the system. Please note that when you open any permission, you authorize us to collect and use relevant personal information to provide you with corresponding services. Once you close any permission, it means that you cancel the authorization, and we will no longer continue to collect based on the corresponding permission. and the use of related personal information, it cannot provide you with the services corresponding to this permission. However, your decision to close the permission will not affect the previous collection and use of information based on your authorization.
The additional services in items 5-7 require you to enable the corresponding permissions in your device or agree to the corresponding authorization to collect and use the information involved in these permissions. You can determine whether these permissions are turned on or off by yourself in the mobile device system.
3.Get in touch with you
In order to provide you with a more comprehensive service introduction and a more efficient and high-quality service experience, our staff may contact you through your contact information (e-mail). If you do not agree with our staff to contact you based on the above scenario, you can contact AllValue customer service for processing.
4.Exceptions to consent
You should be fully aware that in the following situations, we do not need your authorization and consent to collect and use personal information:
⑴ Related to national security and national defense security;
⑵ Related to public safety, public health, and major public interests;
⑶ Related to criminal investigation, prosecution, trial and execution of judgments;
⑷ In order to protect the life and property of the personal information subject or other individuals, but it is difficult to obtain the consent of the individual;
⑸ The personal information collected is disclosed to the public by the subject of the personal information;
⑹ Your personal information is collected from legally publicly disclosed information, such as legal news reports, government information disclosure, etc.;
⑺ Necessary for conclude a contract at your request;
⑻ Necessary for maintaining the safe and stable operation of the products and/or services provided, such as finding and dealing with faults in the products and/or services;
⑼ Necessary for legitimate news reporting;
⑽ When it is necessary for academic research institutions to carry out statistical or academic research based on public interests, and when the results of academic research or description are provided externally, the personal information contained in the results is de-identified;
⑾ Other situations stipulated by laws and regulations.
5.Rules for the use of personal information
⑴ If the information you provide contains other users’ personal information, you must ensure that you have obtained legal authorization before providing such personal information to AllValue. If it involves children's personal information, you need to obtain the consent of the corresponding children's guardians before publishing.
⑵ Based on the authorization of the merchant, we will send you a marketing SMS for the merchant through the SMS service provider. If you want to unsubscribe from the SMS of a certain merchant, you can unsubscribe according to the unsubscribe method prompted by the content of the SMS.
⑶ After collecting your personal information, we will de-identify the information through technical means, and the de-identified information will not be able to identify the subject. Please understand and agree that in this case, we have the right to use the de-identified information; and on the premise of not disclosing your personal information, we have the right to analyze the user database and make commercial use.
⑷ Please understand and agree that, for all personal information you provide when using our products and/or services, unless you delete or refuse our collection through system settings, it will be deemed that when you use our products and / or continue to authorize our use during the service. When you cancel your account, we will stop using and delete your personal information.
⑸ We will use the personal information collected in our business for technological transformation, network maintenance, troubleshooting, formulation of internal policies and procedures, and generation of internal reports, and use the information that has been de-identified, cannot identify you and cannot be recovered to establish a database and commercialized use. But these statistics do not contain any identifying information about you.
⑹ When we display your personal information, we will desensitize your information by means of content replacement and generalized processing to protect your information security.
⑺ When we want to use your personal information for other purposes not specified in this Privacy Statement, or use the personal information collected for a specific purpose for other purposes, we will ask for your express consent in advance. Please understand that the products and/or services we provide to you will be constantly updated and changed. If you choose to use other products and/or services not listed in this Privacy Statement, we will provide you with a detailed description of the purpose, method, and scope of information collection before collecting your personal information through agreements, page prompts, etc. your consent. If you do not agree to provide the aforementioned information, you will not be able to use the product and/or service, but it will not affect your use of existing products and/or services.
⑻ Please be aware that in order to provide you with the services described in this Privacy Statement, we will share necessary personal information with third parties such as affiliates, service providers and business partners. These third parties include our logistics service providers, payment service providers, advertising and marketing service providers and other business partners. These third parties may process your personal information on behalf of AllValue or for one or more of the items in this Privacy Statement. We guarantee that only personal information necessary to provide you with services will be shared for legitimate, lawful, necessary, specific and explicit purposes. AllValue will conduct due diligence and enter into data sharing or data processing agreements to ensure that third-party service providers comply with privacy laws in mainland China. Third-party service providers may also have their sub-processors. At the same time, we will take necessary technical and management measures to protect your personal information as safe as possible.
Ⅱ. How we use cookies and similar technologies
1.Use of Cookies
In order to ensure the normal operation of the website, provide you with an easier access experience, and recommend to you content that may be of interest to you, we may store name cookies, Flash cookies or information provided by your browser or associated applications on your computer or mobile device. Others typically contain identifiers, site names, and local storage of some numbers and characters (collectively, "Cookies"). With the help of cookies, websites can store data about your preferences or items in your shopping cart.
If your browser or browser add-on services allow, you can modify the acceptance level of cookies or refuse our cookies. However, if you do this, in some cases, it may affect your safe access to our website, and you cannot use some of the services we provide.
2.Web beacons and pixel tags
In addition to cookies, we also use other similar technologies such as web beacons and pixel tags on our website. For example, an email we send you may contain an address link to the content of our website, and if you click on the link, we will track the click to help us understand your product or service preferences so that we can proactively improve customer service experience. A web beacon is usually a transparent image embedded in a website or email. With the help of pixel tags in emails, we can tell if an email has been opened. If you do not want your activity to be tracked in this way, you can unsubscribe from our mailing list at any time.
Ⅲ. How do we share, transfer and publicly disclose your personal information
1.Sharing
We will not share your personal information with companies, organizations and individuals other than service providers, except in the following cases:
⑴Sharing under the condition of your active choice:
If you actively purchase goods and services through AllValue, we will share your order information and necessary transaction-related information with the relevant goods and service providers according to your choice. The need to purchase goods or services from it, and enable it to complete the follow-up after-sales service. You can check the information posted on the business license of the provider of related goods and services on the main page of its business activities to identify the identity of your transaction object.
If you log in to your Allvalue account through a third party platform that partners with Allvalue, one or more of your basic user information, order information, and behavioral data will be displayed to you on the third party platform at your option to ensure that you have access to the services provided by Allvalue, and you may choose to discontinue using the services of the third party platform at any time.
⑵ Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties. For example, if we entrust a third party to provide you with products or services, we will share the above information with the third party after obtaining your consent. If you refuse to provide such information, we will not be able to complete the relevant delivery service.
⑶Sharing under statutory circumstances: We may share your personal information externally in accordance with laws and regulations, litigation and dispute resolution needs, or as required by administrative and judicial authorities in accordance with the law.
⑷ Sharing with affiliated companies: In order to facilitate us to provide services to you based on the AllValue account, recommend information that may be of interest to you or protect the personal and property safety of AllValue affiliates or other users or the public from infringement, with your consent, Your personal information may be shared with our affiliates. We will only share necessary personal information and are bound by the purpose stated in this Privacy Statement. If we share your personal sensitive information or our affiliates change the purpose of using and processing personal information, we will seek your authorization and consent again.
⑸ Sharing with authorized partners: We will entrust authorized partners to provide you with certain services or perform functions on our behalf. Before entrusting, we will seek your consent by signing an agreement. , necessary, specific and clear purpose to share your information, authorized partners can only access the information required to perform their duties, and cannot use this information for any other purpose.
Currently, our authorized partners include the following types:
① In order to enable merchants using our software to complete the services you need, we will provide your order information, payment information, delivery address and contact information to the merchants.
② Suppliers, service providers and other partners. We send information to suppliers, service providers and other partners who support our business, including providing technical infrastructure services, analysing how our services are used, measuring the effectiveness of our services, providing customer service, facilitating payments or conducting Academic research and surveys.
⑹Other forms of sharing
①Based on reasonable business practices: for example, when we plan to conduct due diligence on capital market activities (including but not limited to IPO, bond issuance) with other companies.
② Necessary data sharing with third parties based on application programming interfaces (APIs) and software tool development kits (SDKs). Different versions of third-party SDKs will be different, generally including third-party account login, sharing, and third-party accounts. For third-party payment, vendor push, statistics, etc., we will conduct strict security inspections on third parties and agree on data protection measures.
Regarding how the third party collects and uses your personal information, it is recommended that you refer to the relevant service agreement and personal information protection statement of the third-party SDK. If you want to know more about the third-party SDKs we have accessed, please read the third-party SDKs.
For companies, organizations and individuals with whom we share personal information, we will sign strict data protection agreements with them, requiring them to process personal information in accordance with our instructions, this Privacy Statement and any other relevant confidentiality and security measures.
2.Transfer
We will not transfer your personal information to any companies, organizations and individuals, except in the following cases:
⑴ Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties.
⑵ In the event of a merger, acquisition or bankruptcy liquidation of a service provider, or other situations involving merger, acquisition or bankruptcy liquidation, if the transfer of personal information is involved, we will require new companies and organizations that hold your personal information to continue to receive Otherwise, we will require the company, organization and individual to seek authorization from you again.
If (a) you are a business in the state of California for profit or financial benefit; and (b) you are subject to the California Consumer Privacy Act (CCPA), Allvalue will not sell your personal information to third parties as required by CCPA, and we have not sold any personal information for the past 12 months.
3.Public disclosure
We will only publicly disclose your personal information in the following circumstances:
⑴ With your explicit consent or based on your active choice, we may publicly disclose your personal information;
⑵ If we determine that you have violated laws and regulations or seriously violated AllValue's relevant agreement rules, or to protect the personal and property safety of AllValue and its affiliates users or the public from infringement, we may pass the relevant laws and regulations or AllValue's relevant agreement rules. Disclose your personal information, including relevant violations and measures AllValue has taken against you, with your consent, such as SMS notification or pop-up window. For example, if you sell counterfeit goods and seriously violate the AllValue rules, we may publicly disclose your store subject information and penalties.
(IV) Exceptions to prior authorization and consent when sharing, transferring, and publicly disclosing personal information
In the following cases, sharing, transferring and publicly disclosing your personal information does not require your prior authorization and consent:
1. Provided in accordance with the provisions of laws and regulations or the requirements of administrative, judicial, state departments and other competent authorities;
2. In order to protect your or other personal life, property and other major legitimate rights and interests, but it is difficult to obtain my consent;
3. Your personal information disclosed to the public by yourself;
4. Collecting personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels.
According to the law, sharing and transferring de-identified personal information and ensuring that the recipient of the data cannot recover and re-identify the subject of the personal information does not belong to the external sharing, transfer and public disclosure of personal information. Storage and processing will not be required to notify you and obtain your consent.
Ⅳ. How we protect your personal information
1.In order to ensure the security of your information, we strive to take various security protection measures in line with industry standards, including establishing reasonable system specifications and implementing appropriate security technologies to prevent your personal information from being unauthorized access, public Disclosure, use, modification, damage or loss.
We will use trusted protection mechanisms to prevent malicious attacks on data, such as SSL encryption protection technology when data (such as credit card information) is exchanged between your browser and the "Service", while providing https secure browsing to the website itself , to protect the security of your data in transit. Use encryption technology to encrypt and store personal information to ensure data confidentiality. When using personal information, such as order query and display, we will use a variety of desensitization technologies to enhance the security of personal information in use. You need to know that there is no absolutely secure method of transmission over the Internet or method of electronic storage. Therefore, we cannot guarantee the absolute security of your personal information
2.We will take reasonable and feasible measures to try our best to avoid collecting irrelevant personal information. We will only retain your personal information for the period necessary to achieve the purpose stated in this statement, unless there is a mandatory retention requirement by law, such as the "People's Republic of China Electronic Commerce Law", which requires information on goods and services, and transaction information. Not less than three years from the date of completion. Our criteria for judging the aforementioned period include:
⑴ Complete the transaction purpose related to you, maintain the corresponding transaction and business records, and respond to your possible inquiries or complaints;
⑵ To ensure the safety and quality of the services we provide you;
⑶ Do you agree to a longer retention period;
⑷ Is there any other special agreement on the retention period.
After your personal information exceeds the retention period, we will delete or anonymize your personal information as required by applicable law.
3.Please use a complex password to help us ensure the security of your account. We will do our best to keep any information you send us secure. If our physical, technical or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering or destruction of information, resulting in damage to your legitimate rights and interests, we will assume corresponding legal responsibilities.
4.In the event of an unfortunate personal information security incident, we will inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, and you can prevent and reduce risks on your own. advice, remedies for you, etc. We will inform you of the relevant circumstances of the event by email, letter, telephone, push notification, etc. When it is difficult to inform the personal information subjects one by one, we will take a reasonable and effective way to publish an announcement.
At the same time, we will also report the handling of personal information security incidents in accordance with the requirements of local regulatory authorities.
Ⅴ. How do you exercise your personal information rights
1.Query, correct and supplement your personal information
You have the right to inquire about or supplement your information. You can do it yourself by:
⑴Consumer role
Enter the merchant store and select "My-Personal Information" to inquire, correct or supplement personal data and personal account related information.
⑵Merchant role
① Log in to the Allvalue official website, enter the home page, and select "Personal Account" to inquire, correct or supplement.
②According to the "AllValue" App, enter "My-Personal Information" to inquire, correct or supplement.
For other information that you cannot view or correct, please contact Allvalue customer service by phone or ask online customer service for assistance to assist you in querying, correcting or supplementing your information.
2.Delete your personal information
You may request us to delete personal information in the following circumstances:
⑴ If our handling of personal information violates laws and regulations;
⑵ If we collect and use your personal information without your explicit consent;
⑶ If our handling of personal information seriously violates our agreement with you;
⑷ If you no longer use our products or services, or you voluntarily cancel your account;
⑸ If we stop providing you with products or services.
If we decide to respond to your deletion request, we will also try our best to notify the subjects who have obtained your personal information from us and require them to delete it in a timely manner (unless otherwise provided by laws and regulations, or these subjects have independently obtained your authorization) .
When you or we assist you to delete relevant information, we may not be able to delete the corresponding information from the backup system immediately because of applicable laws and security technology, we will store your personal information securely and isolate it from any further processing, Until the backup can be cleared or anonymous.
3.Change the scope of your authorization and consent or withdraw your authorization
Each business function requires some basic personal information to be completed (see "Part 1" of this Privacy Statement). In addition, you can give or withdraw your authorization and consent by setting in the "Personal Information" page or by contacting customer service.
Please understand that each business function requires some basic personal information to be completed. When you withdraw your consent or authorization, we cannot continue to provide you with the services corresponding to the withdrawal of consent or authorization, and will no longer process your corresponding personal information. . However, your decision to withdraw your consent or authorization will not affect the previous processing of personal information based on your authorization.
4.Cancellation of account
You can directly apply for account cancellation in our products or through the backstage of the merchant store, or you can contact us through the contact information listed in this privacy statement to cancel your account.
After you cancel your account, we will stop providing you with products and/or services, and at your request, unless otherwise provided by laws and regulations, we will delete your personal information.
5.Rejecting automated decision-making
In some business functions, we make decisions based on non-human automatic decision-making mechanisms, including information systems, algorithms, etc. If these decisions significantly affect your legitimate rights and interests, you have the right to ask us to explain, and we will also provide a method of appeal without infringing on Allvalue's trade secrets or other user rights and public interests.
6.Obtain a copy of your personal information
You have the right to obtain a copy of your personal information. If you need to obtain a copy of your personal information collected by us, you can contact us through the contact information agreed in [IX. How to Contact Us] in this Privacy Statement. We will provide you with a copy of your personal information upon your request, provided that it complies with relevant laws and is technically feasible.
7.Others
Out of your legitimate and legitimate interests, you need to exercise the aforementioned rights over the personal information of the deceased user, you need to provide us with proof that you are their close relative or executor. We will support your request as much as possible in accordance with relevant laws on personal information protection.
8. Respond to your request
For your safety, you may be required to provide a written request or otherwise prove your identity. We will ask you to verify your identity before processing your request.
We will respond within 15 days. If you are not satisfied, you can also file a complaint through Allvalue customer service.
For your reasonable requests, we do not charge fees in principle, but for repeated requests that exceed a reasonable limit, we will charge a fee at our discretion. Requests for information not directly related to your identity, unwarranted duplication of information, or requests that require excessive technical means (for example, the need to develop new systems or fundamentally change existing practices), pose risks to the legitimate rights and interests of others, or are impractical , we may reject it.
In the following cases, according to the requirements of laws and regulations, we will not be able to respond to your request:
⑴ Related to our performance of obligations under laws and regulations;
⑵ Related to national security and national defense security;
⑶ Related to public safety, public health, and major public interests;
⑷ Related to criminal investigation, prosecution, trial and execution of judgments;
⑸ There is sufficient evidence to show that the subject of personal information has subjective malice or abuse of rights;
⑹ Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;
⑺ Involving commercial secrets.
Ⅵ. How we process children’s personal information
Children referred to in this statement are individuals under the age of 14, and children may not create their own user accounts without the consent of their parents or guardians. If you are a minor, it is recommended that you ask your parents or guardians to read this privacy statement carefully, and use our services or provide us with information with the consent of your parents or guardians.
For the collection of minors' personal information using our products or services with the consent of parents or guardians, we will only use, share, and transfer minors' personal information permitted by laws and regulations, express consent of parents or guardians, or necessary to protect minors or disclose this information. If we discover that we have collected personal information from a child without first obtaining verifiable parental consent, we will try to delete the relevant data as soon as possible.
Ⅶ. How your personal information is transferred globally
Your personal data and/or information may be transferred, stored or processed outside of your state, province, or country for business purposes, etc., this behavior shall be in compliance with the laws of the Country/Regional we send to. In most cases, your personal data will be processed by our servers in China.
Ⅷ. How to update this statement
Our Privacy Statement is subject to change.
We will not limit your rights under this Privacy Statement without your express consent. We will post any changes to the Privacy Statement on a dedicated page in the AllValue Rules Center.
For major changes, we will also provide more prominent notices (including that we will notify you by publicizing them in the AllValue Rules Center or even provide you with pop-up prompts).
Material changes referred to in this statement include, but not limited to:
1. Our service model has undergone major changes. Such as the purpose of processing personal information, the type of personal information processed, the way of using personal information, etc.;
2. We have significant changes in control, etc. Such as changes of information controllers caused by mergers and acquisitions, etc.;
3. The main objects of personal information sharing, transfer or public disclosure have changed;
4. Significant changes in your rights to participate in the processing of personal information and the way they are exercised;
5. The responsible department, contact information and complaint channel that we are responsible for handling personal information security have changed;
6. The personal information security impact assessment report indicates that there is a high risk.
Ⅸ. How to contact us
We have set up a personal information protection department. If you have any questions, comments or suggestions about the content of this statement, or find that your personal information may be leaked or you feel the need to withdraw, correct or delete your personal information authorization, you can send an email to legal@allvalue.com , if you are located in the United States, you can also contact us through the customer service number (888) 9968926, and we will respond to your request within 15 days. You can also mail your complaint or report materials to us. Our mailing address is: Small Post Office, 1st Floor, Building 6, No. 698, Xixi Road, Xihu District, Hangzhou.
If you are not satisfied with our response, especially if you believe that our personal information processing has harmed your rights, you can also seek a solution by filing a lawsuit in the court with jurisdiction where the defendant is located.
Note: The version of this Privacy Statement was updated on August 25,2023.